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Wolfgang University

It’s that time again! The first installment of Wolfgang University (“Wolfgang U”) is scheduled for April 19 and is focused on delivering exceptional customer service.

Every year, Wolfgang’s leadership team hosts Wolfgang U, a collection of annual training workshops focused on improving overall project flow and completion, the customer experience and communication. This year Wolfgang U takes off in April, right before the busy exterior painting season.

Wolfgang U started as an avenue to ensure that all Wolfgang painters, contractors and Sales & Project Managers were certified in every aspect of painting and managing customer expectations. Certifying staff beforehand allows for consistency; Wolfgang can trust that customers receive the best care imaginable through courteous, knowledgeable painters, contractors and Sales & Project Managers. All Wolfgang office staff, Sales & Project Managers, contractors and painters attend Wolfgang U, plus, Sales & Project Managers receive additional training on accurate estimating, production and project management. All of this to you, our customer, means consistent, excellent results and accurate, competitive rates.

Customer service is defined as “the assistance and advice provided by a company to those people who buy or use its products or services.” At Wolfgang, customer service is the heart of our Wolfgang Promise of delivering a clean, branded team, honest, unprompted weekly updates and delivering on the final 5%.

Interested in learning more or attending? Let us know.

 
Deana Srdic

About the Author: Deana Srdic

Deana Srdic is the Marketing Manager for Wolfgang Commercial Painters. Deana plans and implements Wolfgang’s annual marketing strategy, manages the website, facilitates the Wolfpack’s digital strategy and plans client events. Deana graduated from Camosun College with a degree in Marketing Communications Management and Leadership, an additional general Business diploma and Management certificate. Deana spends her free time working on her personal blog, lifting weights and actively participating in personal growth coaching. She’s a city girl with a passion for consistency.
 

Wolfgang Commercial Painters

Call (888) WLF-GANG or email service@wolfgangpainters.com

Street Address:

112- 4268 Lozells Ave. Burnaby, BC, V5A 0C6