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The Wolfgang Promise

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Wolfgang offers commercial, strata and high rise painting, but more than that we offer customer service that aims to create profoundly positive experiences. We debuted our brand promise last year, and it’s high time we share once again what it’s all about (spoiler alert: you, our customer!)

Clean, Branded Teams

Painters show up to your home or office in clean, branded tee shirts. Wolfgang’s crew is easily identifiable. Our painters arrive at the predetermined time that best suites your commercial space or strata and tidy up at the end of the day. We strive to provide comfort for our customers when on site.

Weekly Updates
As a Wolfgang customer you are provided with weekly, unprompted updates. The updates arrive to your email inbox on Fridays and included project percentage complete, any pertinent updates and progress photos. This reduces the need for our customers to chase contractors. We strive to proactively provide the information that our customers require.

Delivering on the Final 5%
Starting a project can be challenging, but wrapping one up can feel impossible. In fact, sometimes the final 5% feels like the final 85%. At Wolfgang we offer reveal walks to our customers at which point any remaining deficiencies are noted and completed within seven days. Voila! Interior and exterior paint jobs are completed and not prolonged. Wolfgang ensures that expectations are managed initially, then met at the completion of the project, including completing any deficiencies. Delivering on the final 5% ensures customer satisfaction. We strive to wrap up a quality paint job within seven days of our customer reveal walk.

Looking to learn more? Get in touch or request a quote!

 

About Deana Srdic

Deana Srdic
Deana Srdic is the Marketing Manager for Wolfgang Commercial Painters. Deana plans and implements Wolfgang’s annual marketing strategy, manages the website, facilitates the Wolfpack’s digital strategy and plans client events. Deana graduated from Camosun College with a degree in Marketing Communications Management and Leadership, an additional general Business diploma and Management certificate. Deana spends her free time working on her personal blog, lifting weights and actively participating in personal growth coaching. She’s a city girl with a passion for consistency. View all posts by Deana Srdic →